Simple, Proven, Reliable. Just ask a few of our 1300+ Customers.
We’ve been in the service management software business since 1982. In that time, we’ve helped hundreds of companies like yours succeed.
We love that Explorer Shafers is a completely integrated system. The fact everything is in a centralized location makes it easy for us to provide excellent service to our customers. The quick quotes module is big for us. All of our quotes are saved in a centralized place, so when customers are ready to execute, we can close the sale instantly. With Shafers, my techs don’t waste time doing paperwork or restocking parts. They are always prepared with the right parts and information they need to get the job done.
We have been on the Shafers system for over 26 years it has grown with us over the years from our business of 25 employees to our 170 plus employees. We have added the modules that we have needed with our expansions and growth, it has allowed us to departmentalize as we have added plumbing and electrical to our company through the years and more recently as we have acquired other companies allowing us to show different divisions/departments profitability and costs to better evaluate their performance. The overall complete integration of the modules allows for a more cohesive operating system and we are very pleased to have chosen Shafers as our operating system.
My favorite aspect about Shafers is how prompt, friendly, and professional the support team is when I email work orders that need to be addressed. I have worked with Cesar, Debbie, Tracy, and a couple others, and I have found each team member to be very knowledge with your CMS. It is always such a pleasure working with someone from your team.